Whether it's a slow drip you've been ignoring or a section of shingles the wind just took, Roof Repair Smedway sends licensed Roofing technicians throughout Wausau, WI to look at it properly, not guess over the phone.
Roof Repair Smedway grew out of Wausau, WI job sites, not a corporate rollout plan — that's still how we staff every Roofing crew we send to Wausau.
We don't treat licensing as a formality — it's proof that the person on your roof knows what they're doing and that you're covered if anything goes sideways.
Every Roofing job, from a single flashing repair to a full Wausau tear-off, gets built to the same standard: the one that holds up, not the one that's fastest to invoice.
Proof of licensing before the first ladder goes up.
Storms don't wait for office hours, so our on-call line doesn't either.
No invoice surprises once work is underway.
Crews dispatched from within Wausau, WI, not another region entirely.
Most emergency calls we get trace back to a smaller sign that went unnoticed for weeks or months.
None of the six signs below require an emergency call on their own, but each one is worth a scheduled inspection before it turns into something bigger.
If the water coming off your downspouts looks gritty, the shingle surface is thinner than it should be.
Shingles that curl at the edges have lost flexibility and are more likely to crack in the next windstorm.
A gap that lets light through will let rain through eventually.
Sagging or soft drywall usually points to sustained moisture, not a single isolated drip.
An unexplained bill increase is worth checking against your roof's condition.
Even a small missing section can let in enough water to rot decking in a single storm.
We split our work into specific service lanes because a wind-lifted shingle and a full system replacement need completely different crews and timelines.
Below is the full breakdown of what we cover in Wausau, so you can see roughly where your situation fits before you even call.
Downed branches, torn flashing, and wind-lifted shingles all fall under our emergency response scope.
Our residential scope covers shingle repair, full reroofs, ventilation upgrades, and skylight flashing fixes.
Commercial roofs run different membrane systems entirely, and our crews are trained specifically on TPO, EPDM, and modified bitumen.
Material selection is part of the replacement conversation, matched to your climate exposure and budget.
A proper inspection checks flashing, fasteners, ventilation, and granule wear before small issues become leaks.
Chimney crickets, skylight seals, and valley flashing are common leak points that general repair crews often miss.
We keep this process the same whether it's a single shingle repair or a full Wausau tear-off, because a predictable process is part of what makes a stressful roof problem manageable.
Call +1-844-212-9199, describe the issue, and dispatch routes it to the nearest available Wausau crew.
A technician walks the roof and, when accessible, checks the attic side for the full picture.
Financing and insurance-claim questions are addressed at this stage.
Warranty paperwork is handed over the same day the job wraps.
If you've been burned by a roofing company before, these are the specific things we do differently, not just a promise that we're "better."
Being local means we're rarely the crew still driving in from somewhere else.
The number you approve in writing is the number on your final invoice, barring an approved scope change.
Our installers follow manufacturer spec on every underlayment overlap and fastener pattern, not general guesswork.
We'd rather send a crew back for a small fix than leave a homeowner unsure.
We're not your insurance company, but we make that part of the process easier.
If a repair solves the problem, that's what we recommend — we don't push a replacement to inflate the invoice.
Every job closes with a written workmanship guarantee, separate from whatever the material manufacturer already covers — if something's wrong, we come back and fix it.
We also guarantee the number on your estimate — barring a scope change you approve first, that's the number on your invoice.
If you ever need to use the guarantee, the process is a phone call, not a fight.
We stage crews across Wausau, WI so a storm hitting one part of the region doesn't leave the rest of Wausau waiting.
Because our crews already know Wausau's layout, we rarely lose time to a wrong-turn delay that out-of-area companies deal with constantly.
Homeowners just outside Wausau proper sometimes assume they're too far for a standard visit, but our dispatch radius usually reaches further than people expect.
"Full reroof took three days. Cleanup was better than we expected — not a nail left in the yard."
— Wausau Homeowner
"Got quotes from three companies. Theirs was the only one that actually explained the pricing instead of just stating a number."
— Wausau Homeowner
"Called at 6am after a bad hailstorm and someone actually picked up the phone."
— Wausau Homeowner
"Skylight leak two other companies couldn't fix. Roof Repair Smedway found the actual flashing gap on the first visit."
— Wausau Homeowner
"Warranty paperwork was in hand the same day the job finished."
— Wausau Homeowner
"Commercial building had a slow roof leak affecting a whole storage room. Their team traced it to a single failed pitch pan and fixed it in one visit."
— Wausau Homeowner
Same-day emergency response and honest pricing across Wausau, WI.
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